Refund Policy

This policy applies to orders and services confirmed by SHREEJI SALES COMPANY unless separate written terms are agreed.

Eligibility

Refunds may be considered for duplicate payments, cancelled orders before processing, unavailable items, or other cases approved after review.

Non-Refundable Cases

Custom, completed, used, installed, specially procured, or already delivered services and goods may not be eligible for refund unless required by law or agreed in writing.

Refund Process

Customers should submit order details, payment proof, reason for refund, and contact information. Approved refunds will be processed to the original payment method or another agreed method.

Timeline

Approved refunds are generally initiated within 7 to 15 working days, subject to bank, payment gateway, and verification timelines.

Deductions

Shipping charges, payment gateway charges, handling charges, or costs already incurred may be deducted where applicable and lawful.